Lionbridge
HELPING LIONBRIDGE TECHNOLOGIES EXPAND & STREAMLINE OPERATIONS WITH SALESFORCE
Challenges
01
The organization wanted to expand itself in the Salesforce market to utilize content translation services.
02
Complex business requirements had to be handled in order to provide merchants with an easy-to-use admin portal.
03
The biggest challenge was to deal with data sharing between Lionbridge and Salesforce without losing any data in the process.
04
An effective strategy was required to reach out to Salesforce Commerce Cloud customers and offer them various services and products.
Solutions
- Built a Salesforce link connector for Lionbridge which is compatible with the Salesforce projects and can be added to a project as a plugin.
- Designed an effective solution to streamline the Lionbridge backend system to perform content translation. Built a Merchant dashboard for scheduling and monitoring status on the SFCC side. Introduced an automatic process to schedule translation jobs.
- Designed the system as per Salesforce standards and got a Salesforce connector certified that was published over the marketplace. The Salesforce certification helped Lionbridge to market its products in a better way.
RESULTS
Driving Considerable Business Transformation
Aiva creative has helped retail clients achieve phenomenal success by modernizing and streamlining the ecommerce experience. We’ve delivered unified commerce solutions that transform global operations and simplify the shopping process; improving product availability and increasing customer satisfaction.
We’ve implemented seamless replatforms that deliver considerable value to multiple markets, while being completed in concise timeframes. Our clients experience significant increases in average order value, transaction volume, revenue and, crucially, customer loyalty.
Client Success
When it came to executing our digital vision and trying to bring that to life with the same vision and authenticity that we’ve been able to execute our physical retail – that presented a big challenge. eWave brings a unique perspective on how to dial up a digital experience for a consumer. Digital is no longer a threat to our retail business, it’s a really important pillar of strength.